Good To Know

We aim to complete a conversion between 4 - 8 weeks this can vary due to more complicated builds and wait times for certain stock . Time is not of the essence as quality comes first.

We take a non refundable depsoit of £2000 to book your build slot . On delivery of your vehicle or approx 2 weeks before build we take another depsoit to cover parts this varies depending on build . At completion on pickup of vehicle we take the outstanding balance before vehicle leaves the premises .

TERMS & CONDITIONS

Please read these terms and conditions carefully before you submit your order to us. These conditions tell you who we are, how products will be provided to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these conditions, please contact us to discuss.

DEFINITION OF TERMS

‘Customer’ is the owner/keeper of the vehicle to be converted or the person intending to hire one of our campervans.

 ‘Website owner’ is The Scandinavian camper van company Ltd.

 ‘Conversion services’ relate to The Scandinavian camper van company Ltd carrying out a campervan conversion on a customer’s van.

‘Estimate for Work’ is the document provided by The Scandinavian camper van company Ltd when providing conversion services. It outlines our interpretation of the customer’s needs as well as providing an approximate duration and cost for the project. This document details the parts required to carry out each stage of the conversion project. This document is not exhaustive and is given merely as an indication of what the customer could expect to see in their project.

‘Conversion Agreement’ is the contract signed between The Scandinavian camper van company Ltd and the customer when providing conversion services. It seeks to acknowledge to all terms laid out hereafter and agree to the commencement of work.

‘Payment Agreement’ is a schedule of payments laid out by The Scandinavian camper van company Ltd over the duration of the conversion project which is agreed by the customer prior to work beginning.

Pre-delivery Inspection’ refers to the inspection carried out by The Scandinavian camper van company Ltd after the conversion service has been completed and prior to signing the vehicle back over to the customer.

‘In Writing’ is defined as any recorded written communication between the customer and The Scandinavian camper van company Ltd i.e., e-mail, letters, notes, memos etc...

2. CONDITIONS 2.1 All contracts are made with The Scandinavian camper van company Ltd.

 2.2 Deposits for conversion services are £2000 unless otherwise specified/ agreed. Deposits are a commitment to buy and are therefore non-returnable.

2.3 All pictures on our website are general and may not relate to a specific part or service.

2.4 Any vehicle, once paid for, is removed entirely at the customer’s risk.

2.5 We make every effort to ensure all services are of the best quality and where possible we aim to give customers photographic updates; however occasionally faulty items are supplied in error.

2.6 Please notify us before returning any goods.

3. CONVERSION SERVICES Pricing.

3.1 Prices are not fixed and not guaranteed, due to the nature of vehicles past repairs can be hidden and only reveal themselves once work starts. therefore, making fixed price work impossible.

 3.2 Prices of new parts are based on catalogue prices available to us at the time of costing and as such are subject to change without notice.

3.3 The Scandinavian camper van company Ltd will not be liable for any increase in the costs of parts and reserves the right not to consult the customer if an item has been agreed to be purchased under the original project scope, but the price has increased.

 3.4 If a specific part is not available and is needed for the continuation of the project a suitable alternative may be purchased sometimes at extra cost.

 3.5 Any significant changes to the pricing of a project will be notified to the customer and agreed by both The Scandinavian camper van company Ltd and the customer before any further work will continue.

3.6 Estimates for work are intended to be used as a guide for costing/budgeting and cannot be held as 100% accurate.

Payment agreements.

 3.7 Are binding once the contract is signed.

3.8 Each deposit is non-refundable and is a commitment to the contract.

 3.9 The Scandinavian camper van company Ltd will not give credit to any customer and all work is paid for in advance.

3.10 If a project is cancelled by the customer during the term of the contract no refund on any monies already paid will be given.

3.11 If a project is cancelled by The Scandinavian camper van company Ltd as a result of unforeseen circumstances or un-reconcilable differences between The Scandinavian camper van company Ltd and the customer, no refund will be given on any monies already paid.

3.12 Any deviation from the agreement without written agreement from The Scandinavian camper van company will be treated as non-payment.

3.13 A service charge of £180 for every day the payment is missed will be charged as work on the vehicle will stop but the vehicle will kept be in our workshop taking up space that could be used for other business.

3.14 After 2 weeks from the date the payment is due, if payment is not received the vehicle will then be removed from the workshop and securely stored outside until the amount is paid, the above-mentioned service charge will still be applicable and accruing.

 3.15 Once outside, The Scandinavian camper van company Ltd accepts no responsibility for any damage to the vehicle as a result of the weather, or third-party interference. Theft or fire.

 3.16 The Scandinavian camper van company Ltd reserves the right to recover any monies owed to us by way of the sale of the customer’s vehicle or via legal action.

Payment.

3.17 The Scandinavian camper van company Ltd accepts payment by way of Cash or Bank Transfer

3.18 Cleared funds must be received by The Scandinavian camper van company Ltd on or before the dates laid out in the payment agreement.

Insurance:

 3.19 The Scandinavian camper van company Ltd is a fully insured business to offer van conversion services.

3.20 Customers however must maintain their own insurance policy for the duration of their vehicle being under The Scandinavian camper van company Ltd control. We recommend a "laid up" policy as a minimum.

3.21 The Scandinavian camper van company Ltd will not be liable for any loss of property or vehicle costs in the event of theft or damage.

3.22 Although we are insured, customers are notified that vehicles are left with us at their own risk.

Contract Acceptance.

3.23 Conversion contracts must be agreed a minimum of 2 weeks in advance of project start date.

3.24 Conversion bookings can only be confirmed on receipt of £2000, non-refundable deposit or by the customer delivering the vehicle to us.

3.25 Deposits are treated as a commitment to the contract.

3.26 Delivery of vehicle to us is also commitment to contract.

3.27 Cancellations during the project will receive no refund of the funds already paid including the £2000 initial deposit.

3.28 Removal of vehicle from our premises will mean the project is cancelled and any place in our queue for work has been lost.

3.29 Cancellation during or before the project will mean the vehicle must be immediately removed from our premises at the customers cost after the settlement of any monies owed. The vehicle will be removed from our workshop and stored outside.

3.30 All invoices must be paid immediately upon presentation. Failure to do so will risk the project being terminated by The Scandinavian camper van company Ltd.

Project Duration:

3.31 The Scandinavian camper van company Ltd will provide the customer with a projection of the duration of the project.

3.32 The Scandinavian camper van company Ltd will not be held responsible for any overrun or extensions applied to this schedule as a result of other work, extra work or extended lead times for parts or any external factors.

3.33 Any extra work will be advised by The Scandinavian camper van company Ltd, and amendments made to the schedule will be given.

Warranties:

3.34 The Scandinavian camper van company Ltd offers 12 months, warranty on conversion work only. This excludes natural wood worktops which require regular maintenance after installation and any damage caused by freezing. All pipe work should be drained down when not in use in cold climates. And excludes timber cladding if regular maintenance hasn’t been carried out.

3.35 The Scandinavian camper van company Ltd will not be liable for any mechanical issues to the vehicle.

 3.36 The Warranty is not applicable to vehicles that have had a part refit, or a few items replaced.

3.37 The Warranty does not include damage caused by misuse or poor maintenance.

3.38 The Warranty also does not include second hand or used items.

3.39 The Scandinavian camper van company Ltd reserves the right to investigate the circumstances of the conversion defects, as some defects occur as a result of poor, maintenance, care and/or storage of the vehicle or excessive use or abuse of the vehicle, and to also use their discretion in granting work under warranty.

3.40 The Scandinavian camper van company Ltd also reserves the right to refuse warranty work if work carried out by others is seen to be sub-standard or the cause of the defects.

Sign Over

 3.41 Once the vehicle is finished The Scandinavian camper van company Ltd will carry out a Predelivery Inspection (PDI) to make sure everything is up to standard.

3.42 If any extras have been found or items have been added to the spec and previously agreed, then the vehicle will not be signed over to the owner until this bill has been paid with cleared funds.

Additions

3.43 The Scandinavian camper van company Ltd accepts no responsibility and cannot be held liable for any extra work resulting from the discovery of previous poor repairs or age/ rust related damage to the vehicle. All discoveries will be notified to the customer and priced accordingly. It is then up to the customer to decide the course of action with the vehicle.

3.44 The nature of full re-builds and repair work mean various aspects of the vehicle will need adjustment and attention after a short period of time. The Scandinavian camper van company Ltd will not be liable for issues arising from adjustments not being made. It is the customers responsibility to check the vehicle over once in their possession. The Scandinavian camper van company Ltd is happy to assist the customer with the adjustments and an appropriate charge will be made to cover the time spent in doing so.

Legal Action

 3.45 In the event of a disagreement between The Scandinavian camper van company Ltd and the customer The Scandinavian camper van company Ltd will do all it can to settle the dispute amicably. In the event of the above not being possible, The Scandinavian camper van company ltd will seek court proceeding to recover any monies owed. Legal proceedings will also be initialized to protect The Scandinavian camper van company Ltd from excessive costs brought by the customer.

Fuel

3.46 We ask that customers bringing vehicles to us leave their vehicles with plenty of fuel in the tank, unless otherwise requested, If the vehicle runs out of fuel while in our care, we reserve the right to add fuel up to 1/4 of a tank full and charge this at £2 per litre to the customer to cover our time in going to the nearest petrol station and dealing with the inconvenience.

5. WEBSITE

 5.1 Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes.

Trademarks

5.2 The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner

External Links

 5.3 External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links, you must refer to that external website’s terms and conditions of use.

Public Forums and User Submissions

 5.4 The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to

• defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties.
• publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information.
• post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network.
• violate any copyright, trademark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party.
• submit contents containing marketing or promotional material which is intended to solicit business.

Warranties

5.5 The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

Disclaimer of Liability

 5.6 The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Use of Website

 5.7 The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

RIGHT TO SUBCONTRACT

5.8 Unless otherwise agreed the Company shall be entitled to sub-contract all or any part of the work.

TIMETABLE

5.9 The Company will use its best endeavours to supply the services or materials within the quoted time, but time will not be of the essence within the contract.

LIMITATION OF LIABILITY

6.0 The Client shall fully indemnify the Company against any liability to third parties arising out of the Client’s use of the Goods.

Vehicles supplied by The Scandinavian camper van company limited.

6.1 We The Scandinavian camper van company limited when sourcing a vehicle for conversion do our best to ensure we look over the vehicle to the best of our abilities and to carry out a Hpi check and MOT history check before purchase. Purchases made on behalf of the customer are fully at are discretion. We will provide pictures and vehicle information at the customer’s request. Customers are welcome to accompany us or carry out their own checks to the vehicle at their own expense. The Scandinavian camper van company ltd will not be held responsible for any issues or unforeseen circumstances after purchase. Once vehicle has been purchased there are no refunds or returns. A 6-month Auto guard warranty is provided with vehicles purchased by The Scandinavian camper van company Ltd. All funds will need to be deposited to The Scandinavian camper van company ltd before vehicle purchase. Time is not of the essence when finding an appropriate vehicle. Vehicles over a 50 mile range from The Scandinavian camper van company ltd will require expenses to be paid for by the customer these include but are not limited to: Fuel / Toll roads / Hpi checks. Vehicle is the property of The Scandinavian camper van company ltd while the conversion is underway not until final payments are made in full for all works is the vehicle released. The vehicle will be provided with a 12-month mot and a service consisting of engine oil / oil filter / fuel filter / air filter and cabin filter will be carried out on the vehicle. We reserve the right to stop searching for vehicles at any time and or change the agreement to find appropriate vehicle / vehicles.  Wear and tear is to be expected to mechanical items / running gear / body work / interiors / electrical items .

Unfortunately we dont have a showroom it would be nice but we try to offer our customers the best quality in all aspects for what we feel is very competitive

pricing compared to our competitors so a showroom wouldnt be cost effective .

We have vans we our working on and sometimes vans will come back for upgrades or fixing ( fingers crossed this dosent happen often ) its best to phone us first to see if theres vans to look at .

Yes we do this regulary for our clients we dont add extra cost on top of the van just any costs incurred in the process explained in our terms and conditions